Nomad America Covid-19 – Changes and Updates

Changes in Policies

We no longer have ANY cancellation policies for pre-existing or new bookings. Completely Flexible and Risk-free reservations and changes.

We have modified our cancellation policy to be as flexible as possible during these complicated times. If you already booked a trip with Nomad and your travel plans are impacted by COVID-19 restrictions or flight cancellations don’t worry.

Date Changes/Re-booking: We have changed our rebooking options to better adapt to these new complicated times with airlines/date changes. You can now rebook or change an existing reservation as many times as you need with no charges.

Cancellation Policy: We no longer have a cancelation policy – even if you let us know the night before your arrival that the flights changed or you could not make it – we will still process the full refund or rebook you for free. *Remember if you joined the “20% Donated to local campsites and families” we can only re-book you for future use, or gift your credit to a friend you choose, as this deposit has been donated.

Time: We are leaving all Covid-19 related bookings/changes with NO expiration/ time limit. Yo do not have to travel until you are ready to do so again, hopefully wont be too long before we can go back to the new normal!

Do you have a special request or doubt we can help out with?

Staying Healthy

Extreme Cleaning: We are always committed to deliver clean cars and equipment but now we will focus on more detailed disinfecting of cars, equipment and office surfaces so each car follows a thorough sanitization process before each rental. We will undergo detailed cleaning and focus on a more rigorous cleaning checklist with extra focus on high touch areas and camping equipment.

No Contact Pick up and Drop off: Let us know if you don’t want any human interaction and would like to coordinate the vehicle handover at the airport or hotel with no human interaction/contact. All contracts can be signed electronically and key’s will be dropped off with the car at a distance.

Let us know if you have any special requests.

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